The revenue potential of tech innovation
is offset by 3 sales hurdles:
1. MARKETING
Fewer referrals and leads generated
Innovation is harder for the client to explain, give referrals
Educating on a new product/service makes it harder for the sales team to actively generate new leads
2. SALES TEAM
Education costs limits sales per salesperson
Innovation requires greater skill, industry knowledge, experience
Prospects require more sales team time, effort to purchase
Innovation is harder for the prospect to sell internally
Longer sales cycle, more meetings, lower conversion %
3. NEW PRODUCT/CATEGORY
Longer to establish new product/service, enter new category
Innovation requires a long trial period to determine the ideal customer, their value proposition
Early adopters are not the mainstream customer profile